PRIVACY POLICY

Last updated: [30.04.2026]

Welcome to Lenea Design. We value your privacy and are committed to protecting your personal data. This policy describes how we collect and use the information you provide through our website.

1. CONTROLLER INFORMATION

The controller of personal data collected through this website is:

Name/Brand: Lenea Design
Address: Sofia, “Knyaz Boris I” Str. No. 134
Email: office@leneadesign.com
Website: www.leneadesign.com

2. WHAT DATA WE COLLECT?

We collect information that you voluntarily provide through the contact forms on the website:

Personal data: Full name, email address, and phone number.
Automatically collected data: IP address, browser type, and cookies via analytics tools (Google Analytics) and advertising tools (Google Ads).

3. PURPOSES OF PROCESSING

Your data is used exclusively for the following purposes:

Communication: To respond to your inquiries submitted through the website.
Pre-contractual relations: To prepare individual offers and interior design service contracts.
Analytics: To improve website performance and optimize user experience.

4. LEGAL BASIS FOR PROCESSING

We process your personal data on the following legal grounds:

1. Consent

Your contact data, including name, email address, and phone number, as well as any other data you voluntarily provide via our contact form.

2. Contract performance and pre-contractual relations

If you become our client, we will process your personal data for the preparation, conclusion, and execution of a service contract.

3. Legal obligation

Some of your personal data may be processed to comply with our legal obligations under applicable tax and accounting laws. This includes data required for invoicing and payment records.

5. THIRD PARTIES AND DATA SHARING

We do not sell your data. We share information only with trusted partners necessary for our business operations:

Hostinger: Our hosting provider where website data is stored.
Google Analytics & Google Ads: For statistical analysis and marketing purposes.
Invoice Pro: Online invoicing platform (only in case of contract conclusion and payment).

6. DATA RETENTION

We store your data for the period necessary to achieve the purposes for which it was collected, but no longer than 1 year. After this period or upon withdrawal of consent, the data is deleted, unless you become our client, in which case the personal data will be processed for the purposes of concluding and performing our contract with you.

7. YOUR RIGHTS

According to Regulation (EU) 2016/679 (“GDPR”), you have the right:

To access your personal data.
To request correction of inaccurate or incomplete personal data.
To request deletion of your data (“right to be forgotten”).
Restriction of processing.
Right to data portability.
Right to object.
Automated decision-making.

To exercise these rights: office@leneadesign.com

Commission for Personal Data Protection: www.cpdp.bg

8. SECURITY

We implement reasonable technical and organizational measures to protect your data from unauthorized access. Project and drawing exchange is carried out securely to ensure your confidentiality.